This Privacy Policy explains how information about you is collected, used and disclosed by Pivot.DO, Inc. (“Pivot.DO,” “we,” “us” or “our”) when you access or use our website, mobile application and other online products and services (collectively, our “Services”) or when you otherwise interact with us.
We may change this Privacy Policy from time to time. If we make changes, we will revise the “Last Updated” date above and attempt to provide additional notice by sending an email to the address associated with your account or through our Services. We encourage you to review this Privacy Policy whenever you access or use our Services or otherwise interact with us to stay informed about our information practices and the ways you can help protect your privacy.
COLLECTION OF INFORMATION
Information You Provide to Us
We collect information you provide directly to us. The types of information we may collect include:
- Account Information, such as your name, email address, password, age, gender, postal address, phone number, photos, bio and any other information you choose to provide;
- Training Information, such as the sports and positions you play or coach, time and duration of training and training location;
- Transaction Information, such as the coaching services you purchase or offer for sale through our Services. We may also collect and store limited payment information from you, such as payment card type and expiration date and the last four digits of your payment card number; however, we do not collect or store full payment card numbers and all transactions are processed by our third party payment processor. If you offer services for sale through our Services, we will also collect your bank account information;
- Information About Others, such as photos of users receiving coaching services and the names, email addresses and other information about individuals you invite to use our Services, register to receiving coaching services or authorize to receive notifications; and
- Other Information You Choose to Provide, such as when you participate in a survey, contest, promotion, quiz or interactive area of the Services, request technical or customer support, communicate with us via third-party social media services or otherwise communicate with us.
- Log Information: We collect log information about your access to and use of our Services, including the type of browser you use, access times, pages viewed, your IP address and the page you visited before navigating to our Services.
- Device Information: We collect information about the computer or mobile device you use to access our Services, including the hardware model, operating system and version, unique device identifiers and mobile network information.
- Location Information: With your consent (e.g. if you permit your mobile device to send us your latitude and longitude), we will collect location information when you access or use our Services and, if permitted by your device settings, in the “background” (i.e. at times when you are not directly using our Services). For more details, please see “Your Choices” below.
- Information Collected by Cookies and Other Tracking Technologies: We and our service providers use various technologies to collect information, including cookies, web beacons, web storage and device identifiers. For more information about cookies, and how to disable them, please see “Your Choices” below.
- Provide, maintain and improve our Services;
- Provide and deliver the products and services you request, process payments and other transactions and send you related information;
- Manage your account and send you related information, including confirmations, updates, technical notices, security alerts and support and administrative messages;
- Respond to your comments, questions and requests and provide customer service;
- Communicate with you about products, services, offers, promotions, rewards, and events offered by Pivot.DO and others, and provide news and information we think will be of interest to you;
- Monitor and analyze data, trends, usage and activities in connection with our Services;
- Measure the effectiveness of advertising, content, features and activities, and perform other data analytics;
- Detect, investigate and prevent fraudulent transactions and other illegal activities and protect the rights and property of Pivot.DO and others;
- Personalize and improve our Services and provide advertisements, content and features that match user profiles or interests;
- Facilitate contests, sweepstakes and promotions and process and deliver entries and rewards;
- Link or combine with information we get from others to help understand your needs and provide you with a better experience; and
- Carry out any other purpose for which the information was collected.
- With vendors, consultants and other service providers who need access to such information to carry out work or perform services on our behalf;
- When you create a profile, participate in the interactive areas of our Services or interact with us on third-party social media sites, certain information that you provide may be displayed publicly, such as your name, profile photo and other information you choose to provide;
- In response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law, rule, regulation or legal process;
- If we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property or safety of Pivot.DO or others;
- In connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition of all or a portion of our business by another company;
- Between and among Pivot.DO and any current or future parent, subsidiary and/or affiliated company; and
- With your consent or at your direction.
Contact UsThis Privacy Policy was last updated on: January 31, 2024